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Art
This started out as a reference drawing, with the girl in the middle, but I gave up somewhere around ten seconds into the drawing and just started doodling. Of course, dragons ended up coming out. They always do, no matter how hard I try to keep them from doing so. :[
Total Time: 30 minutes
Tools: Photoshop, Tablet
Finished?: Yaa
Rambling
If you have the option, never ship through DHL. Seriously.
We offer shipping through them at my workplace, and really, they're awful most of the time, but today just kind of took the cake. A guy came in with his reciept, asking me why, when he got himself a rate quote over their website, it told him that it would cost him $12 to ship his package by ground, while we had charged him $38 in the store, for the same service. At first I thought maybe it was just our retail rate (since obviously we mark it up a bit so that we get some profit from shipping), but that's a pretty huge difference, so I tried to look into it for him.
First, I tried re-shipping a package of the same weight and dimensions as the one he had sent, to the same address, same insurance, same everything. DHL's shipping system proudly informed me of my total: $28.35. So now we have three different shipping quotes, for the exact same package.
Boggling, I told him to wait and I would call DHL's customer service and see what they said. The customer service guy took down all the information, typed it into his little system, even used our account number so that he would be sure he was shipping with the same rates... What did he come up with? $21.42. We now have four different shipping quotes, for the exact same package.
Why, I asked the customer service rep, would this be? I am as confused as my poor customer by this point, and would really like to have an answer to give him.
"I don't know," he tells me. "I'd tell you if I knew. Can I help you with anything else?"
And then he hung up on me while I was still boggling about DHL's complete inability to produce an accurate shipping quote. Honestly. I didn't have any idea what to tell the customer, and suggested that he give DHL a call himself and see if he can't get himself a fifth quote. Luckily, he was more amused by the whole thing than he probably should have been, and told me he'd let me know how many different quotes he could get before they got sick of him calling.
Feeling:
amused
Listening: Ar Tonelico II Hymnos - EXEC over.METHOD SUBLIMATION/. ~ Ee Wassa Sos Yehar
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